Re-downloading a version you already had
Applies to ProQuranTutor Professional, all versions.
These are two different rights, and we keep them apart on purpose.
| | What it covers | |---|---| | Updates entitlement | Whether the in-product updater may install something newer | | Historical download right | Whether you may download a version you were already entitled to |
The second one does not lapse. If your updates entitlement ended last year, you can still download every release published while it was current, for as long as you hold the licence.
That is deliberate. Rebuilding a server, restoring from a disaster or rolling back a bad migration should never depend on a renewal date.
How to do it
Sign in to the customer portal, choose your academy and open Downloads. It lists every release this licence may download, and it states separately whether updates are currently included, so the two are never confused.
Each download is authorized individually and the address expires. Check the SHA-256 shown in the portal against the file you received.
A release that has been withdrawn
If we withdraw an archive, usually because it was built wrong, it stops being downloadable and the release stays visible with nothing behind it. The portal says so rather than pretending the release never existed.
Questions before you buy? Write to hello@fetchsolution.com. If you are already a customer, open a support ticket instead, so the conversation is attached to your licence.